Privacy Policy
Opt-In ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We only collect personal information that is reasonably necessary to provide our promotional deals and offers platform to you. This includes:
- First Name and Last Name: To personalize your account and communications.
- Email Address: To send you requested promotional offers, updates, and service notifications.
- Mobile Phone Number: To deliver requested promotional offers via SMS.
We collect personal information directly from you when you:
- Register for an account on our platform.
- Select local businesses from which you wish to receive offers.
- Update your account preferences.
Your personal information is strictly used to:
- Manage and maintain your user account.
- Deliver tailored deals, offers, and notifications via SMS, email, or in-app push notifications (where enabled) based on the local businesses you explicitly select.
- Maintain internal operational records and fulfill legal obligations.
We do not sell, rent, trade, or disclose your personal details to third parties or to the local businesses listed on our platform for marketing or independent use. Offers are dispatched directly by our platform on behalf of those businesses.
To securely operate our platform and deliver communications, we utilize trusted third-party service providers. Your data may be processed through:
- Firebase (Google Cloud): Database hosting and user authentication.
- Twilio: Service delivery for SMS notifications.
- Resend: Service delivery for email communications.
These providers process your data strictly to facilitate our service functionality and are bound by confidentiality and security obligations consistent with Australian privacy standards.
Your personal information is stored securely in cloud infrastructure managed via Firebase. We implement administrative and technical safeguards to prevent unauthorized access, loss, or misuse of your data.
- Account Deletion: You can delete your account at any time directly through your account settings by clicking the "Delete Account" button while logged in.
- Data Removal: Upon account deletion, your personal information is permanently deleted from our active databases.
- Legal Retention: We will only retain specific records or transactional data where strictly required to comply with Australian legal, tax, or regulatory obligations.
You have the right to access and update the personal information we hold about you at any time by logging into your account settings.
If you have questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:
- Business Name: Opt-In Platform
- Email: support@opt-in.com.au